Getting Started

Default solution folder, feel free to edit or delete it.

Creating a Support Request
Creating a Support Request Introduction: This solution will show you the steps needed to create an IT support request.   Procedure: 1. ...
Mon, Jul 31, 2017 10:00 AM
Creating a Service Request
Creating a Service Request Introduction: This solution will show you the steps needed to create an IT service request for common IT services and ...
Mon, Jul 31, 2017 9:50 AM
Reviewing Your Tickets
Reviewing Your Tickets Introduction: This solution will show you the steps needed to review your IT support requests.   Procedure: 1. Na...
Mon, Jul 31, 2017 12:44 PM
Login to the IT Help Desk Portal
Login to the IT Help Desk Portal Introduction: This solution will show you the steps needed to Login to the IT Help Desk Portal.   Procedur...
Wed, Aug 2, 2017 1:12 PM